Kitsap Bank Introduces Interactive Teller Service in Downtown Poulsbo, Enhancing Access and Community Safety

Kitsap Bank has launched a new Interactive Teller Service (ITS) machine in downtown Poulsbo, strategically positioned next to the Marina Market on Front Street. This latest addition to the Port Orchard-based financial institution’s service network advances their commitment to providing flexible banking solutions throughout Western Washington.

The state-of-the-art ITS technology combines traditional ATM functionality with live video access to Kitsap Bank tellers, enabling customers to conduct complex transactions and receive personalized assistance beyond standard banking hours. Charles Robertson, EVP and Chief Retail Officer, emphasized that this innovation aligns with the bank’s mission to deliver “innovative and accessible banking solutions that meet the evolving needs of our clients,” allowing customers to “bank on their own schedule while still receiving the personal service they expect.”

In addition to expanding their banking footprint, Kitsap Bank has demonstrated community commitment by installing a publicly accessible Automated External Defibrillator (AED) at the new ITS location. This life-saving device, provided through collaboration with the Poulsbo Rotary Club, enhances public safety infrastructure in the downtown area.