More Than a Game

Pickleball Kingdom Turns Play Into a New Model for Community Wellness

On a weekday afternoon in Poulsbo, the soundtrack at Pickleball Kingdom isn’t the clank of weight machines or the steady rhythm of treadmills. Instead, it’s the sharp pop of plastic balls meeting paddles, bursts of laughter between points and the easy chatter of people who greet each other by name.

For Erin Phillips, general manager of Pickleball Kingdom in Poulsbo, that sound represents something larger than recreation. It reflects a shift in how people think about health—one that blends physical activity with social connection and mental well-being.

“All my best friends play pickleball,” Phillips said. “It’s a place where you meet people as an adult, which is very hard to do.”

Since opening March 31, 2025, the facility has quickly carved out a role in Kitsap County’s wellness landscape. Still in its early stages, Pickleball Kingdom is emerging as more than a sports venue—it’s becoming a gathering place where fitness, friendship and mental health intersect.

Erin Phillips, general manager of Pickleball Kingdom in Poulsbo, and a coach spend time on the court at the indoor facility. (Courtesy of Pickleball Kingdom)

Filling a Gap in the Community

The idea behind Pickleball Kingdom started with a simple but significant problem: access.

“There’s no indoor facility in Kitsap County,” Phillips explains. “If you’re a pickleball player, you can’t play some years for two-thirds or three-quarters of the entire year—because of the rain, the cold, and the wind.”

For a region known for its wet winters and unpredictable weather, outdoor courts often sit unused for months. Indoor alternatives—school gyms, community centers or multipurpose spaces—frequently fall short, with shared lines, limited availability and inconsistent playing conditions.

Poulsbo presented a rare opportunity. Large, vacant retail spaces allowed developers to reimagine what a dedicated indoor pickleball facility could look like. By combining a former OfficeMax/Office Depot building with an adjacent Big 5 Sporting Goods space, the Pickleball Kingdom team created a 12-court indoor complex designed specifically for the sport.

“It seemed like a no-brainer to bring one to Kitsap,” Phillips said. “We finally found a space that would accommodate a legitimate indoor facility.”

The location also carries symbolic weight. Pickleball was invented just nine miles away on Bainbridge Island, giving the Poulsbo facility a connection to the sport’s origins that few others can claim.

Pickleball Kingdom in Poulsbo features 12 dedicated indoor courts, providing year-round access for players in Kitsap County. (Courtesy of Pickleball Kingdom)

A Sport Built for Accessibility

Pickleball’s rapid growth across the country is no accident. At its core, the sport is designed to be accessible—physically, socially and financially.

Played on a smaller court than tennis, pickleball requires less running and places less strain on joints, making it approachable for people of all ages and fitness levels.

“You don’t really have to move very far,” Phillips said. “There’s not a ton of lateral movement… you’re not having to run around very much.”

That accessibility makes it especially appealing to older adults, individuals returning to exercise and those who may feel intimidated by traditional gyms. It also aligns with broader healthcare trends emphasizing low-impact, sustainable forms of physical activity.

Even wearable technology has struggled to keep up with the sport’s unique profile.

“Apple Watch at first didn’t even register pickleball as exercise, because your heart rate doesn’t, depending on what level you’re playing, go up that much,” Phillips said.

But for many players, that’s part of the appeal. Pickleball offers movement without the pressure of intense workouts—an approachable way to stay active without feeling overwhelmed.

Players of all ages take part in pickleball, a sport known for its accessibility and low-impact play. (Courtesy of Pickleball Kingdom)

The Mental Health Factor

While the physical benefits are clear, Phillips believes the true power of pickleball lies in its social nature.

“The wellbeing piece is physical, but the other huge piece is the mental health side,” she said. “It’s just a very social sport.”

Games are short and constantly rotating, creating natural opportunities for interaction. Players move in and out of matches, talk between points and quickly form connections.

“It can really be a replacement for something that’s not great in your life,” Phillips explains. “And it can be a way of finding people that are in your same situation… giving you people that are experiencing the same thing, or need a community to help them out of sadness or depression.”

She has seen that impact firsthand.

Some members have replaced time spent drinking with time on the court. Others have lost significant weight after becoming regular players. In one case, a woman struggling with grief after losing her husband found connection through a group of players in similar circumstances.

“She found pickleball, and then she found an older ladies’ group who were kind of in the same scenario,” Phillips said. “They started playing together regularly and became a support group for each other. They wouldn’t have found each other unless they played pickleball.”

For Phillips, the implications are deeply personal.

“A lot of seniors end up being pretty isolated if they don’t choose to go into a home,” she said. “My dad is the type of person who will not go into a home—but he will play pickleball. That gives me a lot of peace.”

A young player learns the game at Pickleball Kingdom, which offers programming for all skill levels and ages. (Courtesy of Pickleball Kingdom)

Lowering Barriers to Entry

Unlike many fitness trends that come with high costs or steep learning curves, pickleball is intentionally simple to pick up.

Equipment is relatively inexpensive. Basic athletic shoes are sufficient, paddles range widely in price and balls are durable and affordable. At Pickleball Kingdom, the business model is designed to reflect that accessibility.

“It’s like 100 bucks a month for a person to literally play as many times a day and as many days of the month as you want,” Phillips said. “Which is a pretty good value.”

The facility also offers discounted options for first responders, teachers, nurses and service members, along with targeted programs to make the sport more accessible to seniors and other groups.

On a recent weekend, the facility partnered with a national seniors organization to offer free play for participants 50 and older—part of a broader effort to introduce the sport to those who might not otherwise try it.

Players connect and socialize between games, highlighting the community aspect of pickleball. (Courtesy of Pickleball Kingdom)

From First Game to Community Regular

For newcomers, the biggest hurdle is often simply getting started. Pickleball Kingdom addresses that through structured, low-pressure programming.

Every day, the facility hosts free introductory classes for beginners.

“It’s totally new players,” Phillips said. “You probably have never picked up a ball and a paddle… We do basics—how you play, some rules, and an idea of what the facility is like.”

From there, players can move into guided sessions designed to bridge the gap between learning the basics and joining open play.

“Jumping from ‘I’ve done it for an hour’ to going into open play is a pretty intimidating jump,” Phillips said.

The facility’s “Pathways for Beginners” program provides a supported environment where players can build confidence while learning the flow of real games.

At the heart of the operation is open play—hours of daily court time where players rotate through games based on skill level.

“We have people that play once a week, and people that play twice a day,” Phillips said. “It’s what you want it to be. There’s no judgment either way.”

For many, what begins as curiosity quickly becomes routine. Phillips says one of the most rewarding parts of her job is watching that transformation.

“My favorite thing to watch is people I see who have taken Pickleball 101 and are now doing tournaments. It’s amazing.”

Players watch ongoing matches from the sidelines at Pickleball Kingdom’s indoor facility. (Courtesy of Pickleball Kingdom)

A Growing Community Hub

As it grows, Pickleball Kingdom is expanding beyond its role as a recreational facility into something closer to a community wellness hub.

The business is developing programs for a wide range of groups, including seniors, youth, veterans and individuals with physical or developmental challenges. Plans also include increased outreach to schools, homeschool networks and youth organizations.

“I’d love to host every school, every grade from all of the communities that we serve,” Phillips said. “I just believe in the sport so much and how much it benefits everyone.”

Partnerships are also central to the model. The facility regularly collaborates with nonprofits to host fundraising events, offering a new way for organizations to engage donors while promoting physical activity.

Local pickleball clubs across Kitsap and neighboring counties use the facility as a backup location when outdoor events are disrupted by weather. Meanwhile, partnerships with healthcare-adjacent businesses—such as chiropractic and physical therapy clinics—highlight the sport’s alignment with broader wellness goals.

“We really believe in the potential for fundraising,” Phillips said. “And we’re trying to create more and more mutually beneficial partnerships.”

Players prepare for a match during open play at Pickleball Kingdom in Poulsbo. (Courtesy of Pickleball Kingdom)

Navigating the Startup Reality

Despite its early success, Pickleball Kingdom is still navigating the challenges of a new business.

“The growth hasn’t been as fast as I thought it would be,” Phillips said. “People are spread out, and our health as a business really depends on places that are 10 miles away or more.”

Like many businesses in Kitsap County, geography plays a role. Distance between communities can make consistent participation more difficult, and membership costs—while competitive—can still be a barrier for some.

To address those challenges, the team is working to reduce expenses, renegotiate its lease and expand offerings. Plans include additional social spaces and new amenities aimed at enhancing the overall experience.

The goal is to reach profitability by the end of the second year while continuing to grow its presence in the community.

Players take part in open play at Pickleball Kingdom, where games rotate throughout the day. (Courtesy of Pickleball Kingdom)

A Different Approach to Wellness

As healthcare providers and wellness experts increasingly emphasize prevention, social connection and sustainable activity, Pickleball Kingdom reflects a broader shift in how people stay healthy.

It’s not built around high-intensity workouts or strict routines. Instead, it offers something simpler: movement, connection and a sense of belonging.

For Phillips, that’s the message she hopes resonates with anyone considering stepping onto the court for the first time.

“Just try it,” she said. “It’s an hour, it’s free, we provide the equipment. It’s very low pressure… and it could actually be a game changer. It can be a life changer.”

In Kitsap County’s evolving healthcare and wellness landscape, Pickleball Kingdom is making a compelling case—that sometimes, the most effective path to better health starts not with a prescription or a program, but with a paddle, a shared space and a simple invitation to play.

Keep in touch with our news & offers

Subscribe to Our Newsletter

Thank you for subscribing to the newsletter.

Oops. Something went wrong. Please try again later.

Enjoy Unlimited Print & Digital Access

Subscribe to Kitsap Business and get local business news, leadership updates, and feature stories. From company expansions and career moves to in-depth profiles of Kitsap’s innovators and changemakers, our coverage keeps you informed and inspired.

Just $30 for 1 Year.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Submit your business news

New role? New Hire? Promotion? Leadership change? Certifications? Receive an Award? Let the community know! Submit your update to Changing Faces, Changing Places and be featured among the professionals driving Kitsap’s business growth.