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Playing the Long Game

It was July 1976.I was 11 years old and had just finished 5th grade at Olympic View Elementary in Oak Harbor, WA. The nation had just celebrated our bicentennial — 200 years since the signing of the Declaration of Independence. And like most kids my age, I loved to listen to music.Prior to 1976, I …

Relationships still matter more than algorithms

Business is changing quickly. Artificial intelligence is reshaping workflows. Algorithms determine what people see online. Marketing strategies are increasingly driven by data, automation and optimization. Companies can target audiences with extraordinary precision. Content can be generated in seconds. Customer behavior can be tracked in real time. All of that matters. But amid all the technological …